Privacy Policy

Introduction

Private Chauffeur Luxury Transportation LLC (“Private Chauffeur Luxury Transportation,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, request a quote, contact us, or make a transportation reservation, and how we use and protect that information.

Information We Collect

We may collect information that you choose to provide when contacting us or arranging transportation, including your name, email address, telephone or mobile number, pickup location, destination, pickup date and time, flight details when provided, passenger or reservation information, and any other information you include in a booking or contact request.

We may also keep records of communications between you and our team that are necessary to respond to your request, manage your reservation, and provide customer service.

Private Chauffeur Luxury Transportation does not collect or store payment card information through the website forms covered by this policy.

How We Use Your Information

We use the information you provide to respond to inquiries, prepare and manage transportation reservations, confirm bookings, coordinate pickup and drop-off services, communicate with you about an existing reservation, provide customer support, maintain business and booking records, and operate our transportation services.

How We Share Information

We may share booking or contact information only when reasonably necessary to provide the transportation service you requested, support our business operations, work with service providers acting on our behalf, or comply with applicable legal requirements.

We do not sell your personal information for marketing purposes.

SMS Communications

If you provide your mobile phone number and choose to opt in to SMS communications, Private Chauffeur Luxury Transportation may send transactional and informational text messages related to your transportation reservation.

Messages may include booking confirmations and information concerning transportation services you have requested or reserved.

Message frequency may vary based on your booking activity. Message and data rates may apply. Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance.

No mobile information, SMS opt-in data, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates.

Consent to receive SMS messages is optional and is not required to request or reserve transportation services.

Data Protection

We use reasonable administrative and technical measures intended to protect the personal information we receive from unauthorized access, misuse, loss, alteration, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We may retain booking, contact, and communication records for as long as reasonably necessary to provide our services, maintain business records, resolve customer questions or disputes, and meet applicable legal or operational requirements.

Your Choices

You may contact us if you need to update or correct information you previously provided. If you opted in to SMS communications, you may opt out at any time by replying STOP.

Third-Party Services

Our website may use or link to third-party services. Those services may have their own privacy policies and practices, and we encourage users to review them when applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.

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